By LeiLani Cauthen
Editor’s Note: This is part one of a three-part series.
Overcoming the Main Barriers to Digital Change in Schools
For many schools, operations still feel “normal” — the same daily schedule, age-based grade levels, bells, summer breaks, parent-teacher conferences, sporting events and yearbook photos that have defined education for decades. That legacy is deeply embedded in our culture, which makes change, and especially technological change, difficult. But even before the pandemic, this familiar model was beginning to fray: test scores and overall achievement were slipping in many areas, and administrators are now under mounting pressure to meet accountability requirements while also expanding virtual and digital learning options. The pandemic only accelerated the urgency. To move forward, we must identify the barriers that block meaningful change and then remove them.
Barriers to Change: By the Numbers
Number 1: Lack of Leadership
In national surveys conducted by the Learning Counsel, lack of consistent leadership repeatedly surfaces as a primary obstacle. Leadership turnover — particularly at the superintendent level — is a major factor. National averages show superintendents remaining in post for about five to six years, while in larger districts the average tenure can be as short as three years. Frequent changes at the top encourage staff to wait out new initiatives rather than adopt them.
Leadership failures often stem from directionless problem-solving. Many leaders are tactical “fixers” who tackle the hottest issues of the day without first building a long-term strategy that reflects the realities of a technology-driven shift in education. True leadership requires setting a clear direction and persistently managing the tactics needed to get there.
Tips for leaders:
- Observe before reacting. Carefully assess the full educational landscape — both internally and externally — and study data to reveal the true state of your institution.
- Listen before acting. Gather input from teachers, staff, students and the wider community, then weigh perspectives against organizational goals.
- Avoid preconceived solutions. Let evidence and context shape decisions rather than assumptions about “how it’s always been done.”
- Be decisive. Clear, consistent decisions build confidence and reduce the tendency to ignore initiatives.
- Focus on execution. A compelling vision is worthless without thorough implementation: organize, delegate, measure and follow up.
- Use strategic planning. Create a plan that ties goals to departmental tactics with defined action steps and regular progress checks.
- Communicate relentlessly. Reiterate key messages in multiple formats so everyone understands expectations and progress.
Tips for managers and teachers:
- Inform rather than complain. Provide leaders with clear frontline information so they can make informed decisions.
- Demand written strategic plans. Accountability improves when plans and execution steps are documented.
- Lead where you are. Model high-quality planning and achievement in your role to influence wider change.
Number 2: Unwillingness to Comply
Resistance to adopting new methods, especially technology, is a major barrier. Teachers and staff naturally cling to approaches that have worked for them. For new technology to gain traction, it must demonstrate not just greater efficiency, but also improved effectiveness. Professional-grade software and courseware increasingly show both.
Another common issue is lip service: staff may verbally support initiatives yet fail to follow through. This forces administrators to constantly monitor and enforce compliance. Instead of repeated reprimands, create a culture that showcases real application. Require demonstrations of how new tools are used and highlight creative, successful examples to encourage broader adoption.
Tip: Emphasize effectiveness over mere efficiency and build a “show-me” culture that regularly spotlights individual innovation.
Number 3: Devices and Infrastructure
Technology initiatives falter when devices, power or network capacity are insufficient. Problems such as device shortages, poor connectivity or disruptive updates can derail lessons. These are real, practical barriers that require pragmatic solutions.
Tips:
- Invest in network and device capacity where possible.
- Recognize the prevalence of student smartphones. Many students rely on mobile devices that can support digital content and productivity tools when applications are mobile-friendly.
- Prepare teachers with backup plans: pair students for device-sharing, schedule device-intensive activities when infrastructure is most reliable, and design offline alternatives in case of outages.
Number 4: Budget
Budget constraints are a perennial complaint, even though education funding is larger now than at many previous points. Money is often tied up in legacy areas, which makes creative reallocation essential. Staff attrition can free up funds that could be redirected toward technology that increases productivity for remaining staff. While technology does not replace the human elements of teaching, it can help smaller teams accomplish more. Remote teachers and on-demand instructional specialists are additional flexible resources that reduce the need for new full-time hires.
Tips:
- Be willing to change methods and reallocate resources.
- Ask for funding persistently from all available sources, and prioritize investments that deliver measurable instructional gains.
Number 5: Parents
Parent resistance is another significant barrier, and paradoxically, pushback often comes from affluent districts where families expect traditional educational models. In contrast, many lower-income communities eagerly embrace technology, recognizing its value in expanding opportunities.
Some parents worry about excessive screen time, despite often permitting extensive recreational device use outside school. Research indicates there is a “sweet spot” for screen-based learning: moderate, purposeful screen time supports learning, while excessive passive screen exposure can be harmful. One large study of teens suggested thresholds for overall daily screen time; schools should interpret such findings carefully and consider age-appropriate limits.
It’s important to distinguish “screen learning time” — focused activities such as reading with intent, interactive courseware, and assessments — from device use for note-taking, composing essays or collaborating. The former is comparable to passive lecture-style learning, while the latter treats devices as tools, akin to pencils or paper.
Tips for engaging parents:
- Share the research and clear guidance on recommended in-school and out-of-school screen time, explaining how purposeful digital learning is structured.
- Provide practical information about local and global job markets where technology skills are required, helping parents connect classroom practices to future opportunities.
Looking Ahead
Part two of this series will examine additional obstacles to digital transformation and offer strategies to overcome them. Individually these barriers may seem manageable, but when they appear together they can derail even the best-intentioned change efforts. Addressing them thoughtfully is essential to improving outcomes for learners.
About the Author
LeiLani Cauthen is CEO and Publisher of The Learning Counsel. She has extensive experience in the digital content world, software development, adoption processes, and rethinking teaching and learning for the digital age. With two decades of research, publishing and market leadership across high tech, education and government, she is a recognized author and media commentator on education transformation.